Case Studies

social media intelligence

Improving customer retention through social media intelligence

Business Challenge Despite standing out for its social media engagement activities, a leading Indian banking and financial services provider struggled to manage the ever-growing number of brand conversations across social media ch...

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Identifying futuristic technologies

How technology assessment helped Identifying futuristic technologies

A global telecom giant wanted to identify the futuristic technologies relevant to their industry so that they could maintain their technology and market leadership. By gaining this intelligence, it hoped to upgrade their offerings b...

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improved customer relationships with social media listening and customer insights

Improving customer relationships with social media listening and customer insights

One of India’s leading banking and financial services provider found that a growing number of consumers were using social media to report service inquiries. A large number of issues were being left unattended, due to the sheer vol...

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Competitive Benchmarking

Website competitive benchmarking study

Staying ahead of competitors is key to continued success, and competitive benchmarking analysis can provide valuable insight into where you stand against them. Our client, a major information services company, found that its competi...

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Building a strategic roadmap

Building a strategic roadmap for the integration of remote condition monitoring

Our client, a global power and automation technology provider with operations in over 100 countries, wanted to understand the developments in condition monitoring technology in the Ship/Marine Equipment domain that were focused on...

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digital twin technology

Technology assessment of wearable AR systems

Our client, an established interactive and visual effects service provider, wanted to assess the potential use of wearable augmented reality (AR) systems in the service and maintenance departments in sectors such as oil and gas, m...

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consumer perception analysis

Global fast food chain sharpens menu appeal with consumer perception analysis

Challenge The client wanted to undertake a consumer perception analysis to assess the feasibility of launching a chicken-based menu in many of its restaurants in Europe. They were keen on identifying, analyzing, and improving its pr...

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branding

Brand Health Tracking for Informed Marketing Strategy

A global corporate health insurance provider wanted to know how its brand measured up against its peers across 12 countries. As consumer expectations evolve constantly, the company wanted to track customer preferences towards produc...

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netscribes intellectual property protection

Intellectual property protection for business success

Netscribes intellectual property protection services help a renowned outdoor gear brand reduce financial losses due to counterfeiting and unauthorized selling. Our client, an American outdoor gear and clothing brand, was faced with...

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Competitive analysis of online life insurance providers

Competitive analysis of online life insurance providers

In order to meet the demand for superior customer experience within the evolving insurance industry, our client – a US-based life and health insurance firm – wanted to gain competitive insights about online insurance providers. ...

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Market testing

Market testing a medical device prototype

Market testing a medical device prototype to gain customer feedback before its launch.   Our client, a major medical device manufacturer, had recently developed an advanced diabetic retinopathy (DR) screening device for the C...

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market expansion

Conducting a Market Expansion Study for Business Growth

Market expansion study helps major biopharma firm to expand its existing presence in the Turkish market. Our client, a major producer and distributor of plasma-derived therapeutic products, wanted to identify the best route to incre...

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Targeted Sales Strategy

Developing a Targeted Sales Strategy with Account Intelligence

One of the world’s largest IT equipment and services company, headquartered in Japan, wanted to evaluate potential clients in the Indian market. Knowing that every company is different, it wanted to gain a deeper understanding of ...

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procurement behavior for medical equipment

Analyzing the procurement behavior for medical diagnostic equipment

A leading provider of medical devices wanted to assess the potential for their key hospital equipment and products in the Australian market. But to do so, it was important to understand the existing size and growth rate of the marke...

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optimized product catalog

Adding products at scale through optimized catalog management

Product assortment are nothing but the range of products that an e-commerce business offers its customers. A well-curated product assortment can help e-commerce businesses to attract new customers, increase sales, and boost profits....

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