Netscribes’ AI solution revolutionizes e-commerce catalog compliance for a top e-commerce player

A one-of-a-kind innovative ecommerce mammoth found it difficult to improve catalog quality and uniformity on their platform. Their objectives were to create an effective system for uploading catalogs, apply strict 3C (Completeness, Correctness, and Compliance) checks through the introduction of ecommerce compliance and catalog grading system that complies with e-commerce regulations, and offer informative reports to enable sellers to enhance their catalogs. See how they achieved their goals with a little help from us.

Challenges

Despite being a major e-commerce player, the client struggled to enhance catalog quality and standardization on their platform. They aimed to develop an efficient catalog upload system, implement rigorous 3C checks (Completeness, Correctness, and Compliance), by introducing an ecommerce compliance catalog rating system, and provide insightful reports to empower sellers in improving their catalogs.

Approach and solution

• Netscribes successfully fulfilled the client’s needs with a web portal for authorized sellers, featuring secure log-in and an intuitive catalog interface
• Dashboards provide insights, while a proprietary rule engine automates 3C checks for over 100,000 SKUs daily. This ensures efficient compliance with 3C standards

As a part of e-commerce compliance, the reporting system includes summary and detailed reports for sellers, along with seller grading for clients, all centered on 3C checks, enhancing transparency and performance evaluation in e-commerce compliance and catalog management.

Results delivered

Netscribes provided the e-commerce magnate with:

• A significant reduction in Turnaround Time, decreasing from 24 hours to just 1 hour
• A noteworthy 5% improvement in the quality of the processes or products
• Impressive scalability, accommodating a 100-fold increase in volumes
• Enhanced efficiency and productivity for the e-commerce platform, resulting in higher savings of time, effort, and resources
• Improved end-user experience, fostering customer loyalty